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Hotel Santo Domingo - Madrid

ex. Mercure Madrid Santo Domingo

San Bernardo 1, Madrid, Spain  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Santo Domingo - Madrid

Wi-Fi
Parking

EUR 31 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Picnic area/ Tables

Shuttle

Paid airport shuttle

Swimming pool

Seasonal outdoor pool

Private swimming pool

Rooftop pool

Spa and relaxation

Jacuzzi

Solarium

Verified Reviews:

  • Bed is not comfortable - Amazing price - Ac does not work
  • Service was good - Bathroom was modern - No noise
  • Room was clean - Tasty breakfast - Staff spoke a poor english
  • Pool is beautiful - Staff are friendly - Good working internet
  • Excellent location - Wonderful decor - No parking
  • New building was very modern - Excellent service - Pool is rather small - No gym
  • Lobby is well decorated - Food is good - Comfortable bed - Would recommend it
  • Metro sation was just outside - Room was spacious and clean - Free wifi - Wide screen tv
  • Out of town - Neighbourhood is not good - Breakfast was delicious - Very cheap price
  • Rooms were not too big - Bathrooms were ok - Friendly staff - Good place to stay

Overview

Situated in the center of Madrid, the 4-star Hotel Santo Domingo offers the garden restaurant serving Spanish cuisine. After the renovation in 2012, the hotel features elegant architecture in a 6-story building.

This hotel is conveniently located in a shopping area, 8 km from Gran Via. The property is set within 1 km distance from Madrid city center.

This hotel is placed in Madrid City Centre district, known for monuments, a theater and a cathedral.

Guests will find Santo Domingo subway station near this stylish hotel. Due to its convenient location, guests can get to Barajas airport within 20 minutes drive.

Rooms

The property offers 200 guestrooms appointed with complimentary Wi-Fi, climate control, LCD TV, a private balcony and ironing facilities. The rooms have a view over the city. Bathrooms come with a shower, complimentary toiletries and dressing gowns.

Eat & Drink

There is a bar for guests to enjoy their meal. The Sando restaurant serves delicious meals. Guests can savor cocktails and coffee in the café bar. The property is located near highway, about 50 meters from Sando and El miniBAR serving a wide selection of dishes.

A buffet breakfast is served at the price of EUR 14 per person per night. 

Services

Conference equipment, a business center and secretarial services along with currency exchange, a safety deposit box and an elevator are available for guests.

Relax

The beach facilities include chairs, umbrellas and towels.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at EUR 31 per day.

Year renovated:   2012.  Number of floors:   6.  Number of rooms:   200.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Lobby
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Private swimming pool
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Jacuzzi

Room view

  • Garden view
  • City view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Bathroom telephone
  • Sink

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Hotel Santo Domingo - Madrid Madrid location
Show big map »

Hotel Address:

San Bernardo 1, Madrid, Spain

Get directions
Airports
Train
  • Atocha's Train Station
    1.2 mi
  • Atocha Train Station
    1.2 mi
Underground
  • Santo Domingo Metro Station
    400 ft
  • Callao
    1000 ft
Restaurants
  • La Bola (cuisine: Spanish)
    700 ft
  • Cafeteria Oscar
    100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    6
  • Number of rooms:
    200

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Santo Domingo

According to guest reviews, the hotel has been rated as
Best Design Hotels in Spain

Use Badge

Rooms and availability

Hotel Santo Domingo photos Room
Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Queen-size bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Heating
    • Bathtub
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Slippers
  • Patio
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Electronic key card
  • Trousers press
  • Entire unit wheelchair accessible
  • Newspapers
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Sink
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • VCR player
  • Universal AC/DC adapters
  • Socket near the bed
  • Private TV channels
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Hotel Santo Domingo photos Room
Standard Triple Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Heating
    • Bathtub
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Patio
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Electronic key card
  • Trousers press
  • Newspapers
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Additional bathroom
  • Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Shower cap
  • Guest toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • VCR player
  • Universal AC/DC adapters
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Hotel Santo Domingo photos Exterior Hotel information
Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Hotel Santo Domingo photos Room
Superior Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Heating
  • Slippers
  • Terrace
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Outdoor furniture
  • Parquet floor
  • Electronic key card
  • Newspapers
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Private TV channels
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Hotel Santo Domingo photos Room
Economy Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Heating
    • Bathtub
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Patio
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Electronic key card
  • Newspapers
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Hotel Santo Domingo photos Room
Panoramic Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Basic Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Heating
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Soundproofed windows
  • Electronic key card
  • Newspapers
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Private TV channels
  • Radio
  • Video on demand
Room Description:

Double Basic. BED & BREAKFAST. Non refundable

Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Room Only Twin (non-refundable) (BAR)

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Super Single. ROOM ONLY. Dynamic product

Economy Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Room Only Economy Double (BAR) (non-refundable)

Hotel Santo Domingo Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Paseo del Prado 4900 ft
    Paseo del Prado Paseo Del Prado, 1
  • Puerta de Alcala 1.0 mi
    Plaza de la Independencia, 1
  • Puerta de Europa - Torres Kio 3.2 mi
    Plaza de Castilla
  • Puerta de Toledo 5100 ft
    MadridSpain
  • Paseo de la Castellana 2.5 mi
    28046 MadridSpain

Near the hotel

  • Plaza de Oriente1200 ft
    opposite Palacio Real
  • Calle Princesa1700 ft
    Plaza de Espana
  • Plaza de Santa Ana3100 ft
    Plaza Santa Ana s/n
  • Plaza Mayor2000 ft
    Calle Gerona 4
  • Puerta del Sol 2000 ft
    C. Mayor C. Alcala
  • Plaza de Cibeles4200 ft
    Calle Alcala and Paseo de Recoletos

Restaurants nearby

  • La Bola700 ft

    Address: C/ Bola 5
    Phone: +34 915476930

    50% likes this, based on 419 reviews
    Cuisine: Spanish
    Price Range: USD 35 - USD 56

  • Sando200 ft

    Address: Calle Izabel La Catolica, 2-4
    Phone: 91 547 99 11

    64% likes this, based on 54 reviews
    Cuisine: European
    Price Range: USD 41 - USD 71

  • Larios Cafe200 ft

    Address: Silva, 4
    Phone: +34 915479394

    58% likes this, based on 52 reviews

  • Cafeteria Oscar100 ft

    Address: Plaza de Santo Domingo

    57% likes this, based on 39 reviews

  • Restaurante De Prado100 ft

    Address: Calle Silva, 2
    Phone: +34 915416047

    61% likes this, based on 23 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    6
  • Number of rooms:
    200

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Santo Domingo

According to guest reviews, the hotel has been rated as
Best Design Hotels in Spain

Use Badge

Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • San Fernando De Henares hotels - 14 km

Hotel Santo Domingo Reviews

Guest reviews are submitted by our customers after their stay at Hotel Santo Domingo

7.6
FabulousBased on831 reviews

Rating by category:

Location
9.4
Rooms
7.1
Service
8.7
Dining
8.0

Guest reviews

  • Single
    4.2

    Breakfast is the only thing that I liked on this hotel.

    Be aware!!!! There is a old part in the building and a new new but on the site they only show you the good part. The old one where I stayed at is terrible, there is no air conditioner, bad smell, to open the window I need to remove a table that blocks it, patetic, don´t recommend ever!!! It is the worst hotel I have ever been.

  • Family with children
    8.2

    Good location for walking around the city sites. Santo Domingo Metro station right outside hotel door. Nice dining room with excellent breakfast.

    We had booked a standard room for three people and were given a very crappy small room that we would regard as way below the standard that could reasonably be expected in a Mercure hotel. It had unpainted plaster patches on the walls, the window shutter was mostly closed and the small part of window we could see through looked through scaffolding into a storage area that looked like a rubbish tip. We refused to accept the standard room and paid extra to get 2 nice rooms in the new part of the hotel overlooking the square.

  • Single
    8.0

    Secure hotel and location except that it seemed to be cut in half- the room was beautiful, if only I knew how to operate the shower - oh well i had baths for two days.. lovely linen and bedroom decor, clean and sumptuous.

    Although quite high-priced, it was reduced, however this is no excuse for not telling customers that the hotel is under renovation and reception area is in an obscure place requiring direction whenever i left my room, with no staff available for help. Also construction sounds through the day, very brusque reception staff except for 1 lovely young lady and the room-service sandwich i ordered was,for 12 euros or so sparse and, i suspect, led to the bad stomach upset that then kept me to my room in Madrid when I had looked forward to sight-seeing. The egg looked and smelled suspicious but it was late and I was tired. Also i booked mercure thinking that complimentary water and tea/coffee availability in the room was mandatory. Very noisy passage outside my room - renovation? and i want to know whether it is true that there is always a reason such as this when hotels offer reduced rates. I'd have gone elsewhere if I'd known and feel a bit cheated knowing that i may never get to return to Madrid.

  • Group of friends
    10.0

    friendly service. Professionalism in all contacts. Helpfull personnel. Very clean environment, specially the room.Variety of reading material in lobby .

    every aspect of the hotel quite fine

  • Group of friends
    9.2

    Excellent location of the hotel, in the very center of the city, near Gran Via (the main street of Madrid). Good variety of meals for the breakfast and very comfortable beds in the room (standart double room). There you'll find everything you may need for relaxation after long-day city trip.

  • Group of friends
    7.0

    It was very close to the city center.

    The price was a little high for the price they charge it should be much better room.

  • Single
    7.8

    A great posision just off the Gran Via and the room was a good size for a hotel in central Madrid.

    The resturant was over priced and the King Size bed was two single's pushed together.

  • Couple
    5.4

    Breakfast and rooftop terrace.

    Rude staff on check in desk. Hair and mould in bathroom. No shampoo, conditioner or soap in the bathroom when we arrived, had to call reception and ask for it to be deliver to our room. When leaving had to wait 20 mins for our stored luggage to be returned, despite the staff not being busy. Very disappointed overall.

  • Group of friends
    9.2

    Perfect location, cleanliness of the room, very good breakfast, hotel staff very kind and helpful...

    The hotel is a bit noisy, that is the only thing I didn`t like about the hotel.

  • Single
    10.0

    I was given an upgrade for no extra cost and the roof terrace and pool were godsend in the July heat.

    My original room was rather dark with no outside view.

  • Group of friends
    10.0

    The hotel was situated in an ideal location. The staff were extremely helpful to us. We stayed in two triple rooms, both of which were spotless and we all commented on how comfortable the beds were. All in all a fantastic hotel and would certainly stay again.

  • Single
    5.8

    This place is a bit faceless, and plain, the pool wasn't open when I was there, this was my only reason for picking it. It gives the impression that it has some sort of terrace from the pictures, but no. No outside area in the sun to take a drink. The staff are efficient, but no more. The area is a bit rough, there is a sort of rough chinese area behind, strip clubs, latina girls coming up to you etc, you get the idea. Having said that, it is close to the park, and opera, and very central to all areas, but you find yourself trying to get away from its location asap. It is very central to Grand Via, but that is a faceless high street, just like any in Europe, just more prostitutes and very dirty. I didn't have a bad stay, it is clean, the staff do what they should, but, it wasn't anything like I expected. There are nicer areas to stay, and nicer hotels. Wasn't quite sure what my Superior room had that made it superior, dark, small, and no bath...?

  • Older travelers
    9.2

    Room was clean, nice and spacious, located on the fifth floor. It had a small balcony and a yacuzzi tub. Location was good and in general we were very happy with the hotel, might stay there also during our next visit.

    Location is somewhat noisy, but it did not really bothered us. Breakfast was not luxurious but alright. Bathrobes were included in the price but each day they disappered during cleaning and we had to ask for them in the reception. A small quiet bar in the hotel would have been nice.

  • Group of friends
    8.2

    Good location, neutral, very clean, good service, would recommend to other travellers.

  • Single
    4.6

    Very good location in the centre of the city and right next to a metro station.

    Half of the hotel is unrenovated with very small, scruffy and uncomfortable rooms with minimal daylight. Bad smells from the plumbing and a problem with water pressure in the bathrooms. Be very careful when checking into this hotel that you do not end up in the unrenovated part of the hotel.

How to reach hotel

hotel Hotel Santo Domingo - Madrid Madrid location
Show big map »

Hotel Address:

San Bernardo 1, Madrid, Spain

Get directions
Airports
Train
  • Atocha's Train Station
    1.2 mi
  • Atocha Train Station
    1.2 mi
Underground
  • Santo Domingo Metro Station
    400 ft
  • Callao
    1000 ft
Restaurants
  • La Bola (cuisine: Spanish)
    700 ft
  • Cafeteria Oscar
    100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    6
  • Number of rooms:
    200

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Santo Domingo

According to guest reviews, the hotel has been rated as
Best Design Hotels in Spain

Use Badge